Electro Systems Inc.

#8-415 Dunedin Street
Victoria, BC
Canada V8T 5G8
toll-free:
T: 1.800.668.2254
F: 1.800.661.4977

Outside North America:
T: 250.385.0911
F: 250.385.0733

email us

Product Warranty

Electro Systems Inc. warrants all products for two years against defects in materials and workmanship in normal use. This warranty does not cover damage resulting from improper installation or operation, negligent handling, misuse or lack of reasonable care.

Please return the complete unit, transportation prepaid, to the dealer or directly to Electro Systems Inc. with proof of purchase date.

The sole remedy for breach of this warranty and the sole obligation of Electro Systems Inc. hereunder is the repair or replacement of the defective product at the option of Electro Systems Inc. Electro Systems Inc. shall have no liabilty whatsoever at any time for any personal injury or property damages or for any special, indirect or consequential damages of any kind howsoever arising.

This warranty is strictly limited to its terms and is in lieu of any kind and all other warranties and conditions, written or oral, whether expressed or implied.

Note: This warranty and related provisions set out above may not be applicable in certain states or provinces.

Before you return products for repairs

The majority of products we receive for repair work are fully operational. Please double-check connections, wiring, fuses, and power supply before sending a unit in for repairs (either in or out of warranty). If a product is tested and found to be in good working order, we charge a $25 service fee plus return shipping or postage.

If the unit is out of warranty and found defective, the service charge will be waved and you will be notified of the cost of repairs before we proceed. If the unit is found defective and within warranty, we will repair or replace the unit at no charge.

Sending repairs from the USA

If you are sending products for repair from the USA, please mark the package REPAIR and do not list any value of goods. This will avoid Customs sending the product through a broker and charging duty. Repair returns are customs exempt.